Repair Options

Below is a brief description of each of the repair types offered at D&M Auto Body. We offer several repair types to help meet all of our customers needs when considering the age or use of the damaged vehicle or their financial situation. With any of our repair options, the safety of the vehicle will never be compromised. Please discuss your needs during the estimate appointment so our estimate will reflect your repair choice since our estimates are usually based on an “A” repair type.

“A” – repair, a complete repair to pre-accident condition that includes the use of all OEM parts and the best materials available. “A” repairs are for our customers that do not want reconditioned, used or aftermarket parts being installed on their vehicle and are willing to pay for any cost differences from a typical insurance settlement. “A” repairs will be billed at our current posted labor and material rates. This is the absolute best repair we can perform and includes a lifetime warranty and blending the new paint into all adjacent panels to achieve an undetectable color match. New customers who choose our “A” repair will receive all of our VIP benefits on their initial repair.

“B” – repair, Our “B” repair is a standard insurance repair, performed at the insurers allowed labor rates and using standard materials. Insurance policies are written to allow insurers to utilize reconditioned, used and aftermarket parts in repairs. When possible, we will attempt to negotiate with your insurance company to allow for OEM replacement parts and are sometimes successful. Whenever non-OEM parts are used, any part fit or quality issues become the responsibility of the customer and their insurer. Since our technicians perform the same quality labor as in our “A” repair, we still offer our lifetime warranty on all “B” repairs.

“C” – repair, Our “C” repair is our most cost effective repair. “C” repairs are usually offered to customers with older vehicles who are not concerned with the cosmetic looks, but do want a cheap, safe repair that will keep the vehicle “on the road” a little longer. With our “C” repairs, to save money, our customer can choose what type of parts will be used and which labor operations will be performed in their repair. We do not offer a warranty on “C” repairs.

 

We provide auto body repairs for our surrounding communities of: Rockaway, Denville, Randolph, Dover, Morris Plains, Mountain Lakes, Morristown, Roxbury, Montville, Mount Olive, Cedar Knolls and Hopatcong in New Jersey.